Privacy policy

In order to guarantee and protect the privacy and confidentiality of the personal data of the Users of our website and in order to protect their intimacy and privacy, we have drawn up , in accordance with current legislation, this Privacy Policy.

The terms set out below and especially the duty of confidentiality will be mandatory for all internal or external personnel who work or may work with us and who have access to the data that you provide us, either while browsing our website, by using our forms or during the contracting or provision of services.

We reserve the right to modify the content of this Privacy Policy, in order to adapt it to new legislation or jurisprudence, as well as the reports or opinions issued by the Agency Spanish Data Protection or the Working Group of Article 29.

In the event that we are going to use the personal data of Users, Potential Clients or Clients, in a way other than what is established in the Privacy Policy in force at the time of providing the data ; or in the event that we are going to treat them for purposes other than those indicated at the time you provide us with your data, we will make every effort to contact you as affected, to inform you and obtain consent again. Otherwise, we will not use the data for different purposes.

We advise Users that, each time they access our website, they review this text to make sure of the purposes and uses that we can make of their data.

This Privacy Policy will form part of and will be permanently linked to the provisions of our Terms of sale and Cookies policy , These texts are available to users on our website and we recommend reading them.

At all time we will indicate the date of the last update of the Privacy Policy so that users know the effective content that applies to them and the date of the last revision. p >

CREA UN HUERTO, states that this Privacy Policy is adapted to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (hereinafter RGPD).

1. RESPONSIBLE FOR THE TREATMENT.

The person responsible for the treatment of the data that is collected, processed and stored through this website and on the occasion of the services provided and contracted through it, is LUCÍA MICHALUN , with NIF Y8601720X, with address at Carrer Bellesguard 27, 08394, Sant Vicenç de Montalt (Barcelona ). Email: info@creaunhuerto.com and telephone +34 653727495.

2. DATA PROCESSING.

The personal data requested in your case will consist of those that are essential to identify and respond to the request of the owner of the data, answer questions raised and provide the contracted services, said data being collected for specific explicit and legitimate purposes and said data not being treated in a manner incompatible with the indicated purposes.

The owner of the data will be informed by CREA UN HUERTO, before the collection of their data, of the points established in this Privacy Policy, so that they can give express consent, precise and unequivocal for the treatment of your data.

The user agrees that all the personal data of her be fully transferred to Shopify from the moment the user has started contracting the deferred payment service offered by the latter at the time of choosing the payment method.

This acceptance is extended to third parties that had to access the files for the good end of the contract.

3. DATA ORIGIN.

First of all, it is important that Users bear in mind that, when personal information is provided online (for example, via email or via the Internet), it may be collected and used by others. That is why, CREA UN HUERTO is not responsible for the fact that said information may be collected, stored and / or processed by an unauthorized third party, as it has adopted the security measures that are within its reach so that this does not happen.

The origin of the data that we process and store in CREA UN HUERTO can come from different places:

  • Through our website we collect personal data from those Users who voluntarily decide to fill in the mandatory fields that we have incorporated into each of the forms on our website. li >

With these forms, Users may register on our website, make a query or provide us with a suggestion, request a quote for a specific product from those offered on our website / request a product of those offered on our website or receive, if expressly authorized by advertising and newsletters from CREA UN HUERTO. Through these forms, Users provide us with their data and consent to the treatment of the same according to the purposes indicated at the time of filling in the form.

Users will be responsible for the veracity and authenticity of the data they provide us through our forms, being their obligation to keep them updated at all times to avoid errors on our part. Any false or inaccurate statement that occurs as a result of the information and data provided through said forms, will be the responsibility of the User.

  • Information can also come through the emails we receive at www.creaunhuerto.com . Since we make the web available to our users through the domain www .creaunhuerto.com we inform that it is hosted on Amazon servers hosted on x . who establish the corresponding security measures and guarantee compliance with the RGPD.
  • Users should be informed that, in the event that the user or potential client so wishes, a meeting may be established that will take place by telephone. The User must provide their name and telephone number.
  • Lastly, we also give Users the possibility of making inquiries and comments on topics and products that CREA UN HUERTO, will publish where appropriate (you can moderate them based on criteria of legal and moral compliance, as well as good use and ethical practices). Participation will be made through the participation form via comment available once the user has registered on the website itself. It is essential to read the web policies of this page before proceeding to comment.

The purpose of the treatment of all this data will be indicated at the time of collection and detailed in the section "Purposes of treatment and retention periods" of this Privacy Policy.

Since we make the web available to our users through the domain www.creaunhuerto.com we inform that it uses the services that are detailed. These providers establish the corresponding security measures and guarantee compliance with the RGPD.

4. LEGITIMATION FOR DATA PROCESSING.

The legal basis for the treatment of User data will depend on the moment in which the personal data of the User, Potential Client or Client is collected or processed: p >

  • The legal basis for the treatment of the data collected through the form to participate by way of consultations / comments to be published on the web is consent. At the time of filling in the aforementioned form, the participant will accept the provisions of this Privacy Policy or specific clause.
  • The legal basis for the treatment of the data collected through the inquiry and information form as well as the CHAT service will be to respond to inquiries or requests. These requests do not imply any contractual relationship.
  • The legal basis for the treatment of the data collected through the form for sending newsletters is consent. At the time of filling in the aforementioned form, the interested party will accept the provisions of this Privacy Policy or specific clause.
  • The legal basis for the treatment of the data collected through the registration form for contracting the products is the existing contractual relationship. At the time of filling in the aforementioned form, the The interested party will accept the provisions of this Privacy Policy or specific clause.

5. PURPOSES OF THE TREATMENT AND PERIODS OF CONSERVATION OF THE DATA.

The purposes for which each of the treatments will be carried out by CREA UN HUERTO, are established in the different informative clauses incorporated in each of the ways of taking data -web forms, etc.-.

Notwithstanding the foregoing, we detail them in full below, along with the data retention period, carried out by CREA UN HUERTO:

  • Contact form / publication form for queries and / or comments and Chat service: To be able to contact the User to resolve the query, doubt or suggestion, as well as send him, in case of requesting it, username and password to access your private area.

These data will be kept on the email provider's server without a deletion period and as long as the affected party does not express their opposition. However, if the emails stored have to do with the provision of services, they will be kept for the entire time for which obligations may arise from the contractual relationship. (5 years - article 1964 of the Civil Code).

  • Information request form: This data will be used by CREA UN HUERTO, to provide you with information and to contact you in relation to the interest expressed regarding our organization or our products / services.
  • Registration Form: This data will be used by CREA UN HUERTO, for the purpose of providing the contracted service / contractual purpose of selling the products purchased by you and to carry out management internal organization, accounting, tax and administrative. These data will be kept by CREA UN HUERTO for as long as any type of responsibility derived from the application of the pre-contractual / contractual measures requested by the interested party may be required (5 years - article 1964 of the Civil Code) or they will be kept for a 6-year period (art. 30 Commercial Code).
  • Form for sending newsletters and advertising: This data will be used by CREA UN HUERTO, to provide you with information and to contact you in relation to the interest expressed in receiving newsletters and advertising < / li>
  • Data collected through Cookies: Through the Cookies that we inform you about in our Cookies policy , of which we recommend you read, we collect data to personalize your experience and better meet your individual needs, improve our website, allow comments to be shared on social networks, etc. These data will be kept in accordance with the provisions of our Cookies Policy to which we refer.

6. OBLIGATION TO PROVIDE THE REQUESTED DATA.

In order to optimally perform the services, Users must provide us with the information and personal data requested in our forms. If you do not provide all the information requested and marked as mandatory, CREA UN HUERTO will not be able to offer its services / products or send, where appropriate, the requested information and therefore the services / products on which it the User is interested.

7. MINORS.

At CREA UN HUERTO, we scrupulously comply with the requirements stipulated in the RGPD regarding data protection of minors, so we do not knowingly collect any information from minors under 14 years of age . In addition, we inform Users that this website is directed only to people over 18 years of age.

8. HOW WE PROTECT THE INFORMATION OF USERS, POTENTIAL CLIENTS OR CLIENTS.

CREA UN HUERTO implements physical, technical and organizational measures to maintain the security of personal data and try to minimize the possibility of accidental or illegal destruction, accidental loss, use unauthorized, alteration, unauthorized modification, disclosure and / or access, as well as any other illegal way of processing your data, in accordance with the provisions of article 32 of the RGPD.

In this sense, and taking into account the state of the art, the costs of application and the nature, scope, context and purposes of the treatment, as well as the risks of probability and severity that may affect the rights and freedoms of natural persons, appropriate measures have been established to guarantee the level of security appropriate to the existing risk.

In any case, CREA UN HUERTO has sufficient mechanisms implemented to:

  • Guarantee the permanent confidentiality, integrity, availability and resilience of treatment systems and services. Restore availability and access to data personal data quickly, in the event of a physical or technical incident.
  • Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to guarantee the security of the treatment.
  • Pseudonymize and encrypt personal data, if applicable.

Notwithstanding the above, as a User you acknowledge and accept that Internet security measures are not impregnable and that the networks used on the Internet are not 100% secure, so any communication Sent by this means, it can be intercepted and / or modified by unauthorized people, so as a User you must also exercise extreme caution.

9. NOTICE OF INFRINGEMENT OF PERSONAL DATA OR SECURITY BREACHES.

The violation of personal data represents a breach in the security of the information systems of CREA UN HUERTO that causes or may cause destruction, alteration, loss, unauthorized disclosure or access , accidental or not, to the personal data transmitted, stored or processed related to the provision of our services.In the event that the personal data that we store and / or process in CREA UN HUERTO is compromised in any way, we will proceed to timely notify those affected, and in accordance with the provisions of article 33 of the RGPD.

10. COMMUNICATION OF DATA TO THIRD PARTIES.

The personal data that users or potential customers have been able to provide us through our website, or during the provision of services, will not be sold, transferred and / or exchanged with unauthorized third parties, except by legal obligation, or in the cases established below in relation to international data transfers that we carry out from CREA UN HUERTO.

On the other hand, the Clients' data may be transferred to the Tax Administration and other Public Administration Bodies, if required to do so.

11. INTERNATIONAL DATA TRANSFERS.

At CREA UN HUERTO, we use Facebook . This social network is located in the United States. For this reason, any information that we upload to said social network, supposes that we carry out an international transfer of data to the US since the data uploaded to our profiles is stored on the servers of said company, also located in the US. Facebook, Inc. has been certified for the EU-US Privacy Shield Framework. USA and Switzerland-USA. Also CREA UN HUERTO, install Facebook pixels on your web page in order to make an interrelation of it with the profiles of the users, as well as, know the conversions produced with it.

As has been said, Facebook adheres to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned protection framework of the European Union and the United States . More information can be found here on how Facebook transfers the data stored on its platform. For complaints or claims regarding data protection we provide the following information:

Facebook, Inc. 1 Hacker Way 94025 Menlo Park California 94025, USA Phone: (1) - (650) -543-4800

At CREA UN HUERTO, we use YouTube . This social network is located in the United States. For this reason, any information that we upload to said social network, supposes that we carry out an international transfer of data to the US since the data uploaded to our profiles is stored on the servers of said company, also located in the US. YouTube LLC. and its subsidiaries in the US comply with the EU-US Privacy Shields. USA and Switzerland-USA However, CREA UN HUERTO, does not upload or process the personal data of users through said platform, these being the ones who voluntarily decide to follow our page.

As has been said, YouTube adheres to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned protection framework of the European Union and the United States . More information can be found here on how YouTube transfers the data stored on its platform. For complaints or claims regarding data protection we provide the following information:

San Bruno 901 Cherry Avenue San Bruno, CA 94066 United States

At CREA UN HUERTO, we use Instagram. This social network is located in the United States. For this reason, any information that we upload to said social network, supposes that we carry out an international transfer of data to the US since the data uploaded to our profiles is stored on the servers of said company, also located in the US. Instagram complies with the EU-US and Swiss-US privacy shields. Now, CREA UN HUERTO, does not upload or process personal data of users through said platform, these being the ones who voluntarily decide to follow our page.

As has been said, Instagram adheres to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned protection framework of the European Union and the United States . More information can be found here about how Instagram t transfers the data hosted on its platform. For complaints or claims regarding data protection we provide the following information:

Attn: Law Enforcement Response Team 1601 Willow Road Menlo Park, CA 94025 United States

12. DATA PROTECTION RIGHTS.

Any person may exercise the rights of access, rectification, deletion, limitation of treatment, the right to portability, not to be subject to automated processing, including profiling and the right to object to the personal data in any of the files for which it is Responsible CREA UN HUERTO, requesting it by any means that leaves proof of its sending and receiving, clearly expressing your wish and accompanying a photocopy of your ID and how many documents are necessary to prove your identity. Do not forget to indicate the reasons that justify the exercise of the right. For this, you may write a letter, either to the email address info@creaunhuerto.com . We have forms available to Users for the exercise of these rights, they can request them in our form contact . What exactly can you request?

  • Right of access: You can request information on whether CREA UN HUERTO is treating your personal data.
  • Right of rectification: You may request the rectification of the data, if they are incorrect, as well as the deletion of the same.
  • Right of cancellation: You can request the cancellation of the data; and in case there is any limitation, CREA UN HUERTO will keep the data duly blocked, only for the exercise or defense of claims.
  • Right of opposition: You may request that we stop processing the data in the manner stated, unless for legitimate reasons we must continue to process it, a circumstance that we will expressly state.
  • Right to request the limitation of your treatment: You may request at any time that we limit the processing of your data when any of the following cases occurs:
    • When you contest the accuracy of the processed data and for a period that allows CREA UN HUERTO to verify their accuracy.
    • When the data processing is illegal in accordance with current legislation and the affected party chooses to restrict its use instead of its elimination.
    • When the affected party requires their data for the establishment, exercise or defense of legal claims.
  • Right to data portability: So that, in the event that the data is processed in an automated way, they are returned or transferred to another company indicated by the User in a structured, automated and commonly used format.
  • Right of erasure: You may request the erasure of your personal data and CREA UN HUERTO must erase them without undue delay when:
    • The data is no longer necessary in relation to the purposes for which it was collected or processed.
    • The affected party withdraws the consent on which the data processing is based, and there is no other legal basis for this.
    • The affected party opposes the treatment because it is for the direct marketing of products.
    • The data has been illegally processed.
    • Data must be erased to comply with a legal obligation at the community and / or national level.

In addition, Users have other rights, namely:

13. BLOG.

Our website has a Blog section in which Users are allowed to post comments. Users may also share our articles through the social networks where we are present, so Users must be cautious and read the Conditions in advance and Privacy Policy of the city to social network.

14. SOCIAL NETWORKS

CREA UN HUERTO is present on Facebook, Linkedin, and YouTube, notwithstanding that you may use others in the future. That is why, through this Privacy Policy , you are recognized as responsible for the treatment in relation to the published data for CREA UN HUERTO on these platforms, as well as the data that Users send privately to CREA UN HUERTO in order to be extracted -for example, communications so that CREA UN HUERTO can attend a query. p >

Notwithstanding the foregoing, through the profiles, CREA UN HUERTO does not share or communicate any personal information of Users, Facebook “followers”, etc. We take advantage of this Privacy Policy to inform Users that the profile of CREA UN HUERTO in the aforementioned social networks, is open to the general public, without limitation of access to other users, in order that our brand, services, contests, contests, etc. are seen by as many people as possible. That is why, in the event that Users, followers of our profiles, send personal information on our wall, it will be their sole responsibility.

Anyone who does not wish to be a "follower" of CREA UN HUERTO on the social networks in which it is present, all they have to do is stop following said profile following the provisions of the Policies Privacy and Terms and Conditions of the social network in question. The data of the Users uploaded to our profiles will remain in these from the moment the User gives their consent until they withdraw it, requesting it from the platform.The treatment that CREA UN HUERTO carries out within the social networks, will be at most, the one that the social network allows corporate profiles. For what CREA UN HUERTO will be able to inform, when the law does not prohibit it, to its followers, and, by any means allowed by the social network, about its activities, contests, contests, services, etc. as well as providing personalized customer service through the social network.

Any User may exercise data protection rights, by contacting CREA UN HUERTO at the address and email address indicated in the corresponding section. In no case CREA UN HUERTO will extract data from social networks if it does not have the express consent of the user to do so. We strongly recommend that Users read the Privacy Policies and Terms and Conditions of the social networks where we are present.

15. CONDITIONS.

We strongly recommend that Users also visit the sections of Terms of sale and Cookies Policy that regulate, among many other aspects, the use , disclaimers and limitations of liability that govern this website.